privacy policy

When you place an order, contact us, subscribe to updates, or use our website, we may collect information such as your name, email address, billing and delivery details, order information, and other information you choose to provide.

We use this information to process and fulfil orders, provide customer support, send order and dispatch updates, manage returns and refunds, and operate and improve the CJCollects website.

CJCollects is a UK sole-trader business and currently only provides shipping within the UK.

CJCollects is built and hosted using Wix, and customer information may be processed through Wix systems as part of operating the website, managing orders, and providing website functionality.

Payments are processed through the payment provider(s) connected to our Wix store. We do not store customers' full payment card details ourselves.

Current payment methods listed here are temporary/dummy placeholders for setup purposes only: Cards, Apple Pay and Google Pay. These are NOT confirmed as the final payment methods. Before launch, the actual payment methods enabled in the Wix payment setup will be confirmed and this section will be updated to reflect only those available payment methods.

We may also use website analytics, Wix email/newsletter tools, and other third-party services where they are actually enabled on the finished website. These services may process information in accordance with their own privacy policies.

CJCollects may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and support analytics where these tools are enabled.

Marketing emails will only be sent where you have actively opted in or where otherwise permitted by applicable law. You can unsubscribe from marketing communications at any time.

Transactional and service-related communications, such as order confirmations, dispatch updates, return-related messages, and customer service responses, may be sent when necessary to fulfil your order or provide requested support.

The final Privacy Policy will reflect the cookies, analytics tools, email tools, and other third-party services that are actually active on the website at launch.

You may contact CJCollects if you have questions about how your personal information is handled or if you wish to exercise applicable data protection rights.

For privacy-related questions or requests, please contact CJCollects using the official business email address provided on the website.

Contact Email: info@cjcollects.co.uk

CJCollects will update this Privacy Policy when necessary to reflect changes to the website, services, legal requirements, or the way customer information is handled.