terms & conditions

CJCollects sells trading cards, sealed TCG products, graded cards, accessories, and related collectibles. Product descriptions, images, availability, and prices are provided as accurately as possible, although minor variations may occur.

All prices are displayed in GBP (£) and include applicable taxes where required.

Orders are subject to product availability and successful payment. CJCollects reserves the right to correct pricing, product information, or availability errors and to contact customers where necessary before processing an affected order.

Payment methods available at checkout are determined by the payment options actually enabled through our Wix payment provider.

Payment methods currently shown in this draft are temporary/dummy placeholders only. Before launch, these will be replaced with the actual payment methods enabled on the CJCollects website.

Standard tracked delivery costs £3.99, with free delivery on orders over £50. Orders are normally processed and dispatched within 1–2 working days.

After dispatch, estimated delivery is generally 1–3 working days. These timeframes are estimates and are not guaranteed delivery dates.

Royal Mail tracked services will primarily be used, although CJCollects may use another reputable courier depending on the size, value, or requirements of an order.

Higher-value orders may be sent using an appropriately tracked or insured service where this applies to the shipment.

Customers have a 14-day period to exercise applicable change-of-mind return rights in accordance with UK consumer law.

For change-of-mind returns, sealed TCG products must remain unopened and in their original condition. Where legally permitted, opened sealed products may not be eligible for a change-of-mind return.

Singles and graded cards may be subject to reasonable condition requirements for returns, while always preserving the customer's statutory consumer rights.

Faulty, damaged, incorrect, or not-as-described items will be handled separately in accordance with applicable consumer rights.

For change-of-mind returns, the customer is responsible for the return postage cost. Where the issue is due to an error by CJCollects or an item arrives faulty or damaged, CJCollects will cover the applicable return costs.

Approved refunds will be made to the original payment method. Refunds are normally processed within 3–5 working days after the returned item has been received and checked. Your bank or payment provider may take additional time to make the funds available.